Scientific Games has released information that they will be pushing machines live tomorrow, January 19 for regions moving out of Tier 3.
The VGTs will be turned on in a linear fashion, location by location vs. all at once like last time, which will likely add time to the re-ignition effort. VGTs will not be activated right at 8AM at viable locations, it may take a few hours for the process to be completed. We will not have the ability to escalate other issues to Scientific Games for the first half of that day to allow them time to accomplish that first step of activation. Once that has been completed, we can again return to addressing equipment issues with them as per standard process.
For regions entering Phase 4, there are no gaming hour restrictions and normal operating hours can resume. Hour changes may not be fully implemented by Scientific Games across all locations until later in the week.
The Illinois Department of Public Health updated their regional health metrics today. Below is an update of where each region now stands.
Click here to review the Restore Illinois tiers of mitigations.
For clients in regions moving out of Tier 3, expect to hear from your Account Manager and know that we stand prepared to provide technical and other related support as required.
For locations who were participating in our Winners Circle promotion, we will resume the promotion once all regions ( 4 and 7 remain) that IGS locations are in move to Tier 2.