Yesterday a call was conducted with Scientific Games, the Illinois Gaming Board and the Terminal Operator community. We were all anxiously anticipating more details around the proposed opening of gaming in regions that meet or exceed the required metrics this coming Friday. After the call, we are still unclear as to how this will all be unfolded.
The IGB was clear to express that they understand the needs for advanced notice for all involved, but they just have not received sufficient details required to inform us further at this time. What we do know is that the determination for which regions may move from Tier 3 mitigation to Tier 2 or Tier 1 must come from the Illinois Department of Public Health and the Governor’s Office. We were also informed that many of the same rules will apply such as:
• No indoor food / beverage service
• Gaming hours of operation will be 8am – 11pm
• Masks will be required at all times
• 1 guest permitted per VGT (no congregating allowed)
Unfortunately, we all still face unanswered questions and associated considerations at this time that are significant to our businesses. Know that as soon as IGS receives any further detail regarding how this will be handled, we will communicate that information immediately to help guide your planning and preparation efforts.
Regardless of a lack of specifics to date, IGS will be prepared to support gaming operations for our clients in any region in Illinois that is fortunate enough to get the permission slip to reopen gaming for their communities come this Friday, January 15.
If gaming does restart this Friday (for whomever is allowed), we anticipate that VGTs will be turned on in a linear fashion, location by location vs. all at once like last time, which will likely add time to the re-ignition effort. Bottom line, we should not expect that at 8:00 AM on the dot VGTs are activated at all viable locations. As it may take a few hours for them to complete the process, we will not have the ability to escalate other issues to Scientific Games for the first half of that day to allow them time to accomplish that first step of activation. Once that has been completed, we can again return to addressing equipment issues with them as per standard process.
For now, this is the extent of what we can share. As we learn more, we will share that perspective immediately. Please don’t hesitate to reach out to your Account Manager at any point for further assistance.